Start with your people.
Understand the experience with your team, customers, students, service users or community.
CO-DESIGNED DIGITAL HUMANSYour organisation.
Your organisation.
Your possibilities.
From government and education to community organisations and private businesses, we work with your team to shape a Digital Human around your people, services and goals.
Co-designedWith your organisationAcross sectorsShaped by your needsTailoredScope and pricing
Make the experience fit.
Shape language, appearance and conversations around your sector and operating environment.
Build trust into the design.
Agree content, boundaries and pathways to human support.
A COLLABORATIVE JOURNEY01 02 03
From understanding to a useful experience.
Listen and explore
We discuss your goals, service challenges, audience and operating environment.
Shape it together
We agree the character, conversations, knowledge and delivery channels with your organisation.
Test and refine
We plan a prototype or pilot, gather feedback and refine the experience before wider deployment.
PRICING THAT FITS YOUR PROJECTUnderstand the need.
Understand the need.
Then define the investment.
Every organisation has different requirements. We work with you to define the scope, then prepare a tailored proposal and price.
The quote reflects the co-design work, Digital Human configuration, content, languages, integrations and deployment your project needs.
FAQ
How is the price determined?
We first discuss your organisation, audience, goals and requirements. We then define a project scope and provide a tailored proposal. Pricing depends on the agreed co-design activities, character configuration, knowledge preparation, language requirements, integrations, deployment channels and support needs.
Which organisations can you work with?
We work with government agencies, councils, educational institutions, community and not-for-profit organisations, private businesses and other sectors. The experience is shaped around your audience, services and requirements.
What does co-design involve?
We work closely with your organisation and agree how relevant participants can contribute, including staff, customers, students, service users or community representatives. Their questions, needs and feedback help shape the appearance, language, tone, service journeys and testing approach.
How is this different from the Website AI Assistant?
The Website AI Assistant with a Human Face has defined monthly packages. A co-designed project starts with your organisation's specific service and community needs, with the scope and price determined together.
Can it reflect our organisation, audience and languages?
We explore your brand, audience, representation, language, pronunciation, tone and accessibility needs during discovery. Supported languages and voice capabilities are confirmed for your project before they are included in the agreed scope.
Where can a Digital Human be used?
We can explore websites, kiosks, screens and service settings. The appropriate channels, equipment and integration requirements are assessed and agreed for your organisation.
What information does it use?
We work with you to prepare approved organisational information and agree what the Digital Human should answer, when it should acknowledge uncertainty and how it should direct people to human support.
Can we begin with a pilot?
Yes, we can discuss a focused prototype or pilot. Together we agree the service journey, participants, feedback approach and success measures before considering a wider deployment.
How long does a project take?
Timing depends on scope, stakeholder participation, content readiness and integration needs. We agree a practical delivery plan and milestones once the requirements are clear.
What about privacy, oversight and ongoing support?
We discuss data handling, consent, content ownership, human oversight and support arrangements during scoping. These requirements and any ongoing service costs are included in the proposal. Read our trust and privacy information.