Course enquiries
Use the current course catalogue and approved admissions guidance. Refer individual eligibility, credit and visa questions to the responsible team.
A QUESTION YOU MAY HEAR
“What are the entry requirements for this course?”
All use cases /EDUCATIONA clearer path.
A clearer path.
For every student.
Digital humans for education and student services. Offer clear guidance on enrolment, orientation and campus support, with pathways to your staff.
Universities, colleges, training providers and student-service teams.
EVERYDAY NEEDS. PRACTICAL POSSIBILITIES.A clearer first step.
A clearer first step.
Across your services.
Students encounter new systems, policies and deadlines at the same time. An approachable digital guide can help them ask routine questions and find support before they become stuck.
Campus orientation
Explain campus locations, orientation events, library access and student-service contacts. Offer relevant links and a clear next step.
A QUESTION YOU MAY HEAR
“Where can I find the library and student support?”
Academic information
Make approved policy summaries and learning resources easier to find. Refer assessment-specific rulings or academic misconduct matters to staff.
A QUESTION YOU MAY HEAR
“Where can I find the academic integrity policy?”
Finding support early
Explain academic skills, accessibility and wellbeing contact pathways without assessing the student or replacing specialist support.
A QUESTION YOU MAY HEAR
“Who can help if I am struggling with study?”
IMAGINE THE CONVERSATIONSQuestions that matter.
Questions that matter.
Guidance that connects.
These examples show the kinds of conversations you can design. Content and service pathways are reviewed with your organisation.
Course enquiries
“What are the entry requirements for this course?”
AI DIGITAL HUMAN
Explain published course details and connect students with admissions.
Campus orientation
“Where can I find the library and student support?”
AI DIGITAL HUMAN
Guide students through campus locations and support pathways.
Academic information
“Where can I find the academic integrity policy?”
AI DIGITAL HUMAN
Point students to approved policies and learning resources.
Finding support early
“Who can help if I am struggling with study?”
AI DIGITAL HUMAN
Explain academic skills, accessibility and wellbeing contact pathways without assessing the student or replacing specialist support.
HOW IT WORKSOne conversation.
One conversation.
A clear next step.
A simple service journey, with people and trusted information at its centre.
- 01
Choose how to connect
A visitor opens your website or approaches a kiosk, chooses a supported language and sees a clear introduction to the AI assistant.
- 02
Ask in their own words
They ask by voice or text. The assistant can guide the pace and clarify what information they are looking for.
- 03
Find an approved next step
The assistant explains relevant information from your reviewed content and offers the configured link, contact or service pathway.
- 04
Continue with a person
When the question is personal, outside scope or needs specialist judgement, the agreed route to staff remains clear.
PERSONAL ATTENTION. BROADER REACH.Scale one-to-one support
Scale one-to-one support
with an AI digital human.
Give each person a space to ask, repeat and explore routine service information. Bring the same reviewed knowledge to more interactions while your team focuses on personal support and specialist judgement.
One trusted knowledge baseMultiple supported languagesWebsite and kiosk optionsClear human handover
Capacity, availability, language coverage and integrations depend on the agreed deployment. Review accessibility and user feedback as you expand.
EXPECTED RESULTSDefine the difference.
Define the difference.
Then measure it.
Set a baseline and review agreed measures with staff and users. These are intended outcomes, not guaranteed results.
Confident orientation
Ask students whether they can find key services and understand their next step.
Clearer policy navigation
Check that answers link to the correct current policy and its responsible contact.
More focused staff support
Review routine questions resolved and the quality of referrals to specialist teams.
FROM IDEA TO SERVICEBuilt with you.
Built with you.
Ready for your world.
Start with a focused trial or configure a product for deployment. Agree responsibilities and success measures before launch.
- 01
Define a useful first job
Choose the audience, service questions and a small set of outcomes. Map where staff should remain involved.
- 02
Co-design with your people
Review the character, language, tone and access needs with staff and representatives of the people you serve.
- 03
Prepare trusted knowledge
Review sources, permissions, update responsibilities and the assistant’s limits. Configure agreed channels and integrations.
- 04
Test, launch and review
Test routine questions, uncertainty, language and handover. Launch the agreed scope, gather feedback and refine before scaling.
LET’S MAKE IT CLEARYour questions.
Your questions.
Answered.
Discuss your service boundaries and requirements with our team.
Will it give assessment answers or make academic decisions?
Agree the assistant’s scope with teaching and student-service teams. It can explain approved processes and locate resources; grading, assessment rulings and individual academic decisions remain with staff.
Can we choose the character, voice and languages?
Yes. Agree the identity, pronunciation, tone and supported languages during setup, then test them with representative users. Availability depends on the selected product and configuration.
Can it use our information rather than unrestricted answers?
You provide the service knowledge and decide its scope. We agree content review, update ownership, response boundaries and how uncertainty is handled.
How do privacy and human handover work?
Agree what information is collected, where it is processed, retention periods and staff-contact routes. Introduce the assistant as AI and let people choose a human channel.
Can we start with a focused pilot?
Yes. Choose a small service area, audience and set of measures, then review feedback before expanding. Products can also be configured for deployment when scope is agreed.
Where can people use it?
Choose a website, kiosk or other supported service channel. Chatbots and phone reception can complement a digital human when they better fit the task.
What happens when it cannot answer?
The assistant should acknowledge uncertainty and follow the agreed referral or contact pathway. Test these cases before launch and review them during operation.
YOUR NEXT CONVERSATION STARTS HEREA demo around
A demo around
the people you serve.
Tell us about your education use case. Choose a preferred time in the enquiry form, and our team will confirm the session with you.