New starter orientation
Explain induction steps, resource locations and responsible contacts. Tailor access only to permissions agreed for the employee’s role.
A QUESTION YOU MAY HEAR
“Where can I find the induction materials?”
All use cases /WORKPLACE SUPPORTYour people.
Your people.
Information within reach.
Digital humans for workplace support. Guide employees through onboarding, policies, training and internal services with clear routes to your team.
People and culture teams, internal service desks and organisations onboarding staff.
EVERYDAY NEEDS. PRACTICAL POSSIBILITIES.A clearer first step.
A clearer first step.
Across your services.
Everyday questions about policies and internal processes can interrupt both employees and service teams. Create a role-aware guide to approved workplace information.
Policy navigation
Point people to the current published policy and responsible HR contact. Keep personal employment advice and individual decisions with authorised staff.
A QUESTION YOU MAY HEAR
“Where is our leave policy and who can answer questions?”
Internal services
Explain ticket submission, common support routes and escalation. Avoid exposing internal information to people without permission.
A QUESTION YOU MAY HEAR
“How do I request IT support?”
Training pathways
Guide staff to reviewed role-relevant resources and explain how to contact a supervisor or training team.
A QUESTION YOU MAY HEAR
“Which learning resources should I start with?”
IMAGINE THE CONVERSATIONSQuestions that matter.
Questions that matter.
Guidance that connects.
These examples show the kinds of conversations you can design. Content and service pathways are reviewed with your organisation.
New starter orientation
“Where can I find the induction materials?”
AI DIGITAL HUMAN
Help new staff locate relevant onboarding content.
Policy navigation
“Where is our leave policy and who can answer questions?”
AI DIGITAL HUMAN
Point staff to approved policies and the appropriate contact.
Internal services
“How do I request IT support?”
AI DIGITAL HUMAN
Explain the documented process and support channel.
Training pathways
“Which learning resources should I start with?”
AI DIGITAL HUMAN
Guide staff to reviewed role-relevant resources and explain how to contact a supervisor or training team.
HOW IT WORKSOne conversation.
One conversation.
A clear next step.
A simple service journey, with people and trusted information at its centre.
- 01
Choose how to connect
A visitor opens your website or approaches a kiosk, chooses a supported language and sees a clear introduction to the AI assistant.
- 02
Ask in their own words
They ask by voice or text. The assistant can guide the pace and clarify what information they are looking for.
- 03
Find an approved next step
The assistant explains relevant information from your reviewed content and offers the configured link, contact or service pathway.
- 04
Continue with a person
When the question is personal, outside scope or needs specialist judgement, the agreed route to staff remains clear.
PERSONAL ATTENTION. BROADER REACH.Scale one-to-one support
Scale one-to-one support
with an AI digital human.
Give each person a space to ask, repeat and explore routine service information. Bring the same reviewed knowledge to more interactions while your team focuses on personal support and specialist judgement.
One trusted knowledge baseMultiple supported languagesWebsite and kiosk optionsClear human handover
Capacity, availability, language coverage and integrations depend on the agreed deployment. Review accessibility and user feedback as you expand.
EXPECTED RESULTSDefine the difference.
Define the difference.
Then measure it.
Set a baseline and review agreed measures with staff and users. These are intended outcomes, not guaranteed results.
Smoother onboarding
Review whether new starters locate essential resources and complete agreed orientation steps.
Less internal information hunting
Collect feedback on how easily staff find the current policy or support channel.
Better service-desk routing
Monitor referrals, request completeness and access-control compliance.
FROM IDEA TO SERVICEBuilt with you.
Built with you.
Ready for your world.
Start with a focused trial or configure a product for deployment. Agree responsibilities and success measures before launch.
- 01
Define a useful first job
Choose the audience, service questions and a small set of outcomes. Map where staff should remain involved.
- 02
Co-design with your people
Review the character, language, tone and access needs with staff and representatives of the people you serve.
- 03
Prepare trusted knowledge
Review sources, permissions, update responsibilities and the assistant’s limits. Configure agreed channels and integrations.
- 04
Test, launch and review
Test routine questions, uncertainty, language and handover. Launch the agreed scope, gather feedback and refine before scaling.
LET’S MAKE IT CLEARYour questions.
Your questions.
Answered.
Discuss your service boundaries and requirements with our team.
How do we protect internal information?
Agree authentication, role-based access and document permissions before deployment. Test permission boundaries and keep sensitive employee records outside the knowledge base unless specifically authorised.
Can we choose the character, voice and languages?
Yes. Agree the identity, pronunciation, tone and supported languages during setup, then test them with representative users. Availability depends on the selected product and configuration.
Can it use our information rather than unrestricted answers?
You provide the service knowledge and decide its scope. We agree content review, update ownership, response boundaries and how uncertainty is handled.
How do privacy and human handover work?
Agree what information is collected, where it is processed, retention periods and staff-contact routes. Introduce the assistant as AI and let people choose a human channel.
Can we start with a focused pilot?
Yes. Choose a small service area, audience and set of measures, then review feedback before expanding. Products can also be configured for deployment when scope is agreed.
Where can people use it?
Choose a website, kiosk or other supported service channel. Chatbots and phone reception can complement a digital human when they better fit the task.
What happens when it cannot answer?
The assistant should acknowledge uncertainty and follow the agreed referral or contact pathway. Test these cases before launch and review them during operation.
YOUR NEXT CONVERSATION STARTS HEREA demo around
A demo around
the people you serve.
Tell us about your workplace support use case. Choose a preferred time in the enquiry form, and our team will confirm the session with you.